E-Prescribing: Add Users to View the E-Prescribing Tab

Last updated: October 9, 2026

To access e-prescribing in Osmind, users must first be registered with DrFirst, which powers the e-prescribing integration.

The registration process is:

  • Go to the main ePrescribe tab and the Registration tab will appear.

  • Select the new user from the dropdown and add the required information.

  • Go HERE for further instructions.

User permissions must be configured correctly based on their role. Permissions may include:

  • Prescribing medications

  • Drafting prescriptions (non-prescribing)

  • Sending non-controlled prescriptions on behalf of a prescriber (Provider Agent)

Proper permission setup is critical to ensure the account functions correctly within the platform.

Non-Prescribing Users (Can Draft but Cannot Sign or Send Prescriptions)

Non-prescribing users can:

  • View patient medication lists

  • Draft prescriptions

They cannot sign or transmit prescriptions. All drafts remain in pending status until reviewed and signed by a licensed prescriber.

Non-prescribing users:

  • Do not complete identity proofing

  • Do not have EPCS (controlled substance) access

Provider Agents (Prescribing on Behalf of a Prescriber)

A Provider Agent is a staff member authorized to work on prescriptions on a specific prescriber's behalf.

Non-controlled prescriptions — Provider Agents can:

  • Create, renew, and send non-controlled prescriptions to the pharmacy using Send, signature to follow or Send & Print

  • Use Print don't Send to print a prescription for the provider to sign by hand

By default, the prescriber must sign these prescriptions afterward (retroactively). They will appear in the prescriber's queue to sign.

Controlled substances — Provider Agents can only prepare them:

  • Create or renew a controlled substance prescription and save it as pending (Save Pending Rx or Save and Add Rx)

  • The prescriber must then review, sign, and send it using their EPCS passphrase and token. The DEA requires this two-factor authentication from the prescriber.

Note: New York does not permit the use of provider agents.

To request a provider agent setup, contact: